Quick and reliable support is critical for any company, ASG 365 is no exception. All computer support calls and tickets are assigned a priority when received, then routed to the correct team of technicians.


Our service desk ticketing system tracks your issue from start to finish, assuring you a consistent and speedy resolution to your problem.


ASG 365 provides per-incident support for all makes and models of servers and desktops. Our support staff has the tools to diagnose and repair most computer issues remotely. 


New to ASG 365? All new customers we be provided a cost estimate prior to any work performed. If a technician is required to be dispatched, an estimate will also be provided.

Team working on laptop

Server Support

Having a server meltdown and need immediate assistance ? We can help !


Call 716-775-2211 Option 1 or open a priority ticket by clicking below.

Tablet Support

If some of your employees rely on their Tablets in order to complete their work on time, ASG 365 has those covered too. All employees are trained in both Android and iOS tablets to ensure that they are synced properly with their email, contacts, documents, programs and company policy.

All registered tablets are added to our Dashboard so we can keep a watchful eye on bandwidth, web browsing, time of use, location and anything else you might need to keep track of.

Desktop Support

ASG 365 is committed to bring you the best IT support for all the desktops in your company. Our software supports all Windows operating systems starting with Windows 7 and continuing through the latest versions of Windows 10.

Our support packages provide the full service of an in-house IT department for all workstations. Our service simplifies IT management, reduces risk and is extremely affordable option for companies looking to enhance productivity and spend less time maintaining their PCs.


All of our clients have the benefit of full IT support through remote access, phone calls and on-site visits from our technicians. And now we are bringing that level of support to all businesses in WNY!

If you are not an ASG 365 client, please feel free to submit a ticket or give us a call. Our staff is ready and waiting to assist you with all your IT needs.

We will provide you with a cost estimate prior to any work done so you know exactly what to expect upon completion.

Michael J McLaughlin Sr. - President

Empire Emergency Apparatus Inc.

"Empire Emergency Apparatus Inc. was small start up business that was in need of major assistance when it came to our IT needs. We could build fire trucks and police cars, but manage a network and keep our system safe, no way. We met with Brian Atkinson and found his knowledge and expertise was exactly what we needed. He reviewed our system personally and assisted us to better protect ourselves from malicious malware to severe Trojans that were lurking on the internet as well as attached to emails. As we grew, so did Brian and ASG 365. Brian insured we stayed current and protected. When trouble struck, Brian and ASG were quick to respond and defend us from the threats that we all have become to aware of. 

I have personally given ASG and Brian's name and number to friends and business owners alike. Nothing says success like personal testimonial. Tested and Proven......ASG 365, the right choice in keeping your network up to date and allowing you to do what you always wanted, run your business and not your network!"

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